Shopping Cart
There are no more items in your cart
Excerpt from the SALES POLICY of PitStop Camper by Leonardo Niccoli
Validity from 16/11/2025
7. Legal Warranties
All products sold on the Website are covered by the legal warranty for any defect/non-conformity of the products themselves that occur no later than 2 years from delivery pursuant to Article 133 of the Consumer Code.
In the event of a defect/non-conformity of the product, the Customer must:
- request the Seller, no later than 2 months from the discovery of the defect/discrepancy (limitation period), to send the appropriate form for the exercise of the right of warranty, by contacting him at the web address info@pitstopcamper.com.
- fill in the aforementioned form reporting the defect/conformity detected and requesting the repair/replacement of the product pursuant to Article 135 bis of the Consumer Code. In the event that the purchased product bears the indication "article to be installed only by professional subjects", the form must be completed by the installer or references must be provided for any contacts and technical clarifications.
- Send the completed form to the Seller at the web address info@pitstopcamper.com at the same time returning the product to the Seller at the address of 59015 - Comeana (PO), via Guido Rossa 46.
In the event of activation of the legal warranty, the Client has the right to obtain from the Seller, at no cost pursuant to Article 135 ter of the Consumer Code, the following remedies:
- restoration of conformity by repair or replacement, within 120 days of the return of the product;
- reduction of the price or termination of the contract, only if repair or replacement is not possible or is excessively expensive for the Seller.
In any case, the warranty does not apply if the product has been damaged due to negligence or tampering with the Customer.
The provisions contained in this paragraph (paragraph 7 of this policy) do not apply to purchases made by the Customer who can be qualified as a "professional" pursuant to Article 3 of the Consumer Code, to which the provisions of Article 1490 et seq. of the Italian Civil Code apply exclusively.