Shopping Cart
There are no more items in your cart
Safe and tracked shipments
We ship throughout Italy, Europe and outside the EU with insured couriers and full traceability. BRT, FedEx, DHL and SDA to guarantee your shipment.
Our couriers
All shipments are entrusted to reliable carriers and insured to fully cover the cost of the product purchased.
BRTBRT domestic shipments and in Europe with the DPD circuit. Choice of Fermopoint pick-up point.
FedExTNT national and FEDEX international shipments.
SDA - Poste ItalianeDomestic shipments with SDA and international shipments with DHL. Choice of pick-up point at Post Office, Post Office, Locker.
Where we ship
National and international coverage with transparent costs.
Italy: we ship throughout Italy, including the islands, with the exception of some disadvantaged codes.
EU countries: France, Germany, Belgium, Holland, Austria, Spain, Portugal and others. For Greece, Cyprus and Malta it is necessary to request a quote and pay by bank transfer.
Non-EU: UK and Switzerland with Economy shipping.
Shipping costs
Economy fares per piece up to 2 kg and dimensions (sum of three sides) not exceeding 1 meter.
€14,90 Economy — France & Germany
€22,00 Economy — Other EU, UK and Swiss countries
Economy limits: maximum weight 2 kg and dimensions with the sum of three sides up to 1 meter.
For items that exceed these limits, a personalized shipping quote must be requested.
The exact cost is always shown in the shopping cart before the order is completed.
Please note: for non-EU countries, quotations are excluded from customs duties, taxes and customs clearance fees, which will be paid by the customer in their country of origin.
Pick-up and drop-off points
Service available for Economy shipments (up to 2 kg, sum of sides ≤ 1 m).
BRT Fermopoint — over 7,500 pick-up points throughout Italy: newsagents, stationery shops and affiliated businesses. When ordering, the system automatically indicates the nearest stop points.
SDA / Poste Italiane — Kipoint pick-up points, post offices or automatic lockers.
FedEx Location — FedEx, Locker, FedEx Authorized ShipCenters, and Drop Box locations.
Locker Italia — automatic lockers for parcel delivery and collection, available 24/7.
A joint venture between Poste Italiane and DHL eCommerce: pick up or send a package on your own time, without time constraints. The package is kept in a compartment that can only be opened with the collection code. About 10,000 Lockers are being installed throughout the country.
Shipment tracking
The tracking code is unique to each package and is provided by email at the time of shipment.
The tracking number is a 12-digit code to be entered on the courier's "Track shipments" page. It allows you to track the package every step of the way.
Receipt of the package
Guidelines for accepting delivery and protecting the product warranty.
Shipping Email
Hello Mario Rossi.
Your order with reference XXXXXXXX has been shipped.
Dear customer, it is our priority to pack the products in the best possible way and make the shipment insured for the value of the contents. If the package arrives at its destination damaged, please follow the procedure described below.
In the presence of the courier, check that the package does NOT have:
- Torn, punched, crushed, wet, or opened cardboard
- Long packaging with bending or folding
- Adhesive tape without our logo or with the courier's logo
In the event of an anomaly, before signing:
- Open the package together with the driver, if available to wait
- If the driver is not available, indicate the SPECIFIC RESERVE indicating the detail of the anomaly
- Photograph what is written on the paper document or on the driver's (palmtop) terminal
- When opening the package, in case of damage, report immediately via WhatsApp or email
Important: If the driver refuses the reservation, REJECT the package and report it to us immediately. Only SPECIFIC RESERVATIONS with details of the anomaly are accepted. Generic reservations do not allow us to open the file with the transporter and PitStop Camper will not be required to replace or refund the material.
Thank you for ordering at Leonardo Niccoli's PitStop Camper!