Terms of payment
We accept the following payments:
Bank transfer
By choosing this payment method, once the order has been placed it is necessary to follow the procedure that will also be displayed at the end of the order itself.
In the notes of the bank transfer, indicate the number (minimum information), the date of the order, the name and surname of the person placing the order; The bank transfer must be made to:
Beneficiary: PitStop Camper by Leonardo NIccoli
Bank: Intesa SanPaolo
IBAN code: Will be sent in the order confirmation
Normally the transfer made is credited by the bank to the beneficiary's current account no earlier than 3/5 working days after its execution; the days between the date of placing the order and the date on which the Customer prepares the bank transfer must then be added.
If 10 days have passed from the date of acceptance of the order without receiving the bank transfer credit, the online order will be cancelled.
If you need to quickly receive the purchased product, we recommend making an instant bank transfer which however has a higher cost for the buyer.
In this case it is best to contact us to agree on the shipping time first.
Scalapay
Scalapay is a free Italian app for iOS and Android that allows installment payments both online and in physical stores, over a period of 3 months, with constant installments, without interest or additional costs.
Payment is made with the credit card associated when creating the account (Visa, Mastercard or American Express) and the main prepaid cards (including Postepay and Postepay Evolution).
Scalapay uses a payment platform managed by Stripe, an authorized payment institution that controls and processes millions of payments per day on important platforms such as Amazon, Booking and Shopify.
The first installment is charged to the credit card or account chosen by the buyer at the time of purchase, the second after 30 days and the third after 60 days.
Maximum loan limit €1,500
For further information, consult the official websitehttps://www.scalapay.com/it/
Credit card
Through the Nexi network, we accept major credit and debit cards from Visa, Mastercard, Maestro, BancomatPay, and MyBank.
Credit cards remain one of the safest and most widely used payment methods for online purchases. The risk of card cloning is virtually eliminated when using a card with a microchip and chip&pin technology. If your card has not yet been updated with this technology, it is advisable to request a replacement from your bank without waiting for its natural expiration.
For greater security, avoid saving your card details in browsers or e-commerce sites. Although entering the data manually takes a few extra seconds, your sensitive information will not be stored and will remain safe from potential breaches.
Consumers are fully protected by their bank against any unauthorized use of their credit card. In the event of an improper charge, the cardholder has 60 days from the date of the statement to file a dispute with the issuing bank and obtain a refund of the charged amount.
Nexi Payments complies with PCI-DSS security standards, ensuring maximum data protection for every transaction.
What does PCI-DSS mean? The acronym PCI stands for Payment Card Industry, DSS stands for Data Security Standard. PCI is a consortium (Council) created by the major credit card manufacturers (Issuer) and its mission is to standardize the methods with which credit card data is managed by merchants and intermediaries. PCI-DSS is a standard that consists of a series of requirements to be met in the secure management of access to card data. For example, paper data must be encrypted, protected and an authentication system must be able to identify who has access to this data. The standard also requires periodic testing of the infrastructure. Axerve Ecommerce Solutions is PCI-DSS certified.
Klarna
Klarna is an alternative payment method to the credit card that allows you to make the payment 30 days from the date of purchase, or to split the cost into three interest-free installments. In this case the first payment is charged at the time of the order itself, while the subsequent 2 payments are charged automatically 30 and 60 days after the initial payment. It is also possible to make the payment with a bank transfer that works with your online banking details. You need the correct bank details (including country of residence), which will be encrypted and sent securely to your bank. In some cases, you will receive a confirmation PIN to your smartphone, which you must use to confirm the transaction. As soon as the bank transfer is successful, the online shop receives a confirmation and processes the order. Add the products to the cart and select Klarna at checkout, enter some personal details and you will immediately know if you can use the service. You will receive a confirmation email and reminder before your payment is due. For more information about Klarna, visit: https://www.klarna.com/en/
Klarna Buyer Protection Policy
The aim of this policy is to reassure you that you can make safe and secure purchases from Klarna partner retailers. If you believe you are a victim of fraud, if goods have not been delivered to you or are found to be faulty or not as purchased, Klarna will give you more time to pay while you resolve your dispute with the retailer. If the customer cancels the purchase or returns the purchase in compliance with consumer rights, Klarna automatically waives the amount due and the full amount will be refunded. When you shop with Klarna, you can trust that your personal data will be handled at the highest level of security.
