Terms of payment
We accept the following payments:
Bank transfer
By choosing this payment method, once the order has been placed it is necessary to follow the procedure that will also be displayed at the end of the order itself.
In the notes of the bank transfer, indicate the number (minimum information), the date of the order, the name and surname of the person placing the order; The bank transfer must be made to:
Beneficiary: PitStop Camper by Leonardo NIccoli
Bank: Intesa SanPaolo
IBAN code: Will be sent in the order confirmation
Normally the transfer made is credited by the bank to the beneficiary's current account no earlier than 3/5 working days after its execution; the days between the date of placing the order and the date on which the Customer prepares the bank transfer must then be added.
If 10 days have passed from the date of acceptance of the order without receiving the bank transfer credit, the online order will be cancelled.
If you need to quickly receive the purchased product, we recommend making an instant bank transfer which however has a higher cost for the buyer.
In this case it is best to contact us to agree on the shipping time first.
PayPal
PayPal is a digital payment system that acts as an intermediary between the seller and the buyer, characterized by high security standards; It is a virtual credit institution where you can register your credit cards and, if you wish, also connect your current account.
By completing a purchase with this type of payment, a page on the PayPal site will be displayed where you can enter your personal email address and password for your PayPal account, or access the procedure for creating a new one. After registration, you can proceed with payments via PayPal without having to re-enter your data, even for subsequent purchases.
If you do not deem it necessary to open a PayPal account, you can still pay by indicating that you do not have a PayPal account and entering the required credit card details as for any other online payment system.
For each transaction carried out using this method, a confirmation email will be sent by PayPal. The order amount is debited from your PayPal account when the order is placed. In case of cancellation the amount will be refunded to the customer's PayPal account.
Use PayPal Pay in 3 Installments, the feature that lets you split your purchase into three payments, with the first payment due at the time of purchase and the next two payments made on the same date each month.
Simply choose to pay with PayPal when you shop online, and if it's an eligible transaction, you'll see PayPal Pay in 3 Installments as one of the available payment methods. Just select PayPal Pay in 3 installments and, in a few steps, make the request and receive an immediate response. If the request is approved, complete the payment.
PayPal Pay in 3 installments is available for eligible purchases with a value between €30.00 and €2,000.00.
For further information, consult the official websitewww.paypal.com
Satispay
Satispay is a free app that allows you to make payments in physical and online stores. The app is compatible with devices supported by the Android and iOS operating systems and can be found on the App Store, Google Play, AppGallery and Galaxy Store.
To use Satispay you must own a personal current account. When registering, an identity document, IBAN code and your tax code will be required.
After a few days from registration (about 5 days), the necessary checks have been carried out, the account is activated.
An amount of money defined according to your needs must be deposited in the Satispay account; this amount will be transferred from your account to the Satispay account so as to be available for payments.
The budget amount can also be topped up by bank transfer.
Based on the IBAN, payment via Satispay offers greater security than traditional credit/debit card payments and no sensitive or personal data is shared.
For further information, consult the official websitehttps://www.satispay.com/it/
Afterpay
Scalapay is a free Italian app for iOS and Android that allows installment payments both online and in physical stores, over a period of 3 months, with constant installments, without interest or additional costs.
Payment is made with the credit card associated when creating the account (Visa, Mastercard or American Express) and the main prepaid cards (including Postepay and Postepay Evolution).
Scalapay uses a payment platform managed by Stripe, an authorized payment institution that controls and processes millions of payments per day on important platforms such as Amazon, Booking and Shopify.
The first installment is charged to the credit card or account chosen by the buyer at the time of purchase, the second after 30 days and the third after 60 days.
Maximum loan limit €1,500
For further information, consult the official websitehttps://www.scalapay.com/it/
Credit card
Through the Sella banking circuit, we accept the most common credit cards of the Visa, Mastercard, Maestro, BancomatPay and MyBank circuits. The credit card is currently one of the most used payment instruments for making online purchases. The risk of cloning a card does not exist if a card equipped with a microchip is used. So if you are the owner of a card that has not yet adapted to chip&pin technology, it is an excellent initiative to request a change from the bank without waiting for the natural expiration of the card's lifespan.
In any case, avoid saving your credit card information on e-commerce sites and web browsers to facilitate checkout. This will take more time to enter your sensitive data every time you shop online, but it will not be stored by the company with the possible risk of breach.
The consumer is completely protected by the banking institution against any risk of fraud on all his online purchases: no responsibility and no charges for illicit use of his credit card. In fact, in the event of improper charges, the credit card holder has 60 days, from receipt of the account statement, to send a dispute to the issuing bank, in order to get the money back into their current account.
Axerve Ecommerce Solutions is PCI-DSS certified.
What does PCI-DSS mean? The acronym PCI stands for Payment Card Industry, DSS stands for Data Security Standard. PCI is a consortium (Council) created by the major credit card manufacturers (Issuer) and its mission is to standardize the methods with which credit card data is managed by merchants and intermediaries. PCI-DSS is a standard that consists of a series of requirements to be met in the secure management of access to card data. For example, paper data must be encrypted, protected and an authentication system must be able to identify who has access to this data. The standard also requires periodic testing of the infrastructure. Axerve Ecommerce Solutions is PCI-DSS certified.
Klarna
Klarna is an alternative payment method to the credit card that allows you to make the payment 30 days from the date of purchase, or to split the cost into three interest-free installments. In this case the first payment is charged at the time of the order itself, while the subsequent 2 payments are charged automatically 30 and 60 days after the initial payment. It is also possible to make the payment with a bank transfer that works with your online banking details. You need the correct bank details (including country of residence), which will be encrypted and sent securely to your bank. In some cases, you will receive a confirmation PIN to your smartphone, which you must use to confirm the transaction. As soon as the bank transfer is successful, the online shop receives a confirmation and processes the order. Add the products to the cart and select Klarna at checkout, enter some personal details and you will immediately know if you can use the service. You will receive a confirmation email and reminder before your payment is due. For more information about Klarna, visit: https://www.klarna.com/en/
Klarna Buyer Protection Policy
The aim of this policy is to reassure you that you can make safe and secure purchases from Klarna partner retailers. If you believe you are a victim of fraud, if goods have not been delivered to you or are found to be faulty or not as purchased, Klarna will give you more time to pay while you resolve your dispute with the retailer. If the customer cancels the purchase or returns the purchase in compliance with consumer rights, Klarna automatically waives the amount due and the full amount will be refunded. When you shop with Klarna, you can trust that your personal data will be handled at the highest level of security.