GDPR, General Data Protection Regulation - EU Regulation 2016/679
Who we are
The Leonardo Niccoli PitStop Camper Company (hereinafter the "Company"), with registered office in Florence, 50143 - Via di Scandicci 310/A, in carrying out its business pays the utmost attention to the security and confidentiality of the personal data of its customers.
The Company is the Data Controller of the personal data collected on this website.
WHAT PERSONAL DATA CONCERNING CUSTOMERS CAN BE COLLECTED
The following categories of personal data concerning you may be collected:
- Contact data – information relating to name, tax code, address, telephone number, mobile number, email address, etc.
- Use of the website – information relating to how you use the site, open or forward our communications, including information collected through cookies (details of use of Cookies on the relevant page).
HOW WE COLLECT PERSONAL DATA
The Company collects and processes your personal data in the following circumstances:
- if you register on the website
- for the purchase of treated products;
- if you respond to our marketing campaigns, for example by filling out a response form, or entering data into one of our websites;
Please help us keep your personal data up to date by informing us of any changes.
FOR WHAT PURPOSES CAN PERSONAL DATA BE USED
1. Establishment and execution of contractual relationships and consequent obligations, including communication relating to services (for example to execute purchase orders).
The Company may process your contact data for the purposes of the possible establishment and execution of contractual relationships, the provision of the requested services and the response to reports and complaints or the execution of warranty procedures.
The Company may also use your contact details, and in particular your email, to provide you with information relating to the service.
Prerequisite for processing: fulfillment of contractual obligations.
The provision of data is mandatory to manage the contractual relationship; otherwise we will not be able to proceed.
2. Operational management and purposes strictly connected to this for access to the website, in particular to its reserved areas.
The Company collects your contact data and website usage data to allow you to access your Personal Area in order to process the orders you placed.
Prerequisite for processing: fulfillment of contractual obligations.
The provision of data is mandatory to respond to your requests; otherwise we will not be able to proceed.
3. Marketing to respond to your needs and to provide you with promotional offers also in line with your preferences.
The Company may process your contact data for marketing and advertising communication purposes, aimed at informing you about promotional sales initiatives, carried out through automated contact methods (email, text messages and other mass messaging tools, push notifications, etc.) and traditional contact methods (for example, telephone calls with an operator) or for market research and statistical surveys, where you give us specific consent.
The Company may also process your contact data, your interests and other personal data that you wish to provide us, to send you commercial communications in line with your preferences, based on a specific customer profile, where you provide us with further specific information. consent
Prerequisite for processing: consent.
Failure to provide the same does not have consequences on contractual relationships.
Consent can be revoked at any time.
4. Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court.
The Company collects your contact data to fulfill a legal obligation and/or to defend its rights in court. Prerequisite for processing: legal obligations, which the Company is obliged to comply with.
HOW WE KEEP YOUR PERSONAL DATA SECURE
The Company uses all security measures necessary to improve the protection and maintenance of the security, integrity and accessibility of your personal data.
All your personal data is stored on our secure servers and is accessible and usable according to our security standards and policies (or equivalent standards for our suppliers or business partners).
Where we have given you (or where you have chosen) a password which enables you to access our website, applications or services provided by us, you are responsible for keeping this password confidential and for complying with any other security procedures to whom we would give you news.
Company personnel have no access to your password, not even the technicians who manage the IT areas.
HOW LONG WE KEEP YOUR INFORMATION
We keep your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data is processed for two different purposes, we will retain such data until the purpose with the longer term ceases, however we will no longer process personal data for that purpose whose retention period has expired.
We limit access to your personal data only to those who need to use it for relevant purposes.
Your personal data that is no longer necessary, or for which there is no longer a legal basis for its conservation, are irreversibly anonymized (and in this way can be preserved) or destroyed securely
Below we report the storage times in relation to the different purposes listed above:
- Fulfillment of contractual obligations: the data processed to fulfill any contractual obligation may be kept for the entire duration of the contract and in any case no later than the following 10 years, in order to verify any pending matters including accounting documents (for example invoices).
- Operational management and purposes strictly connected to this for access to the website: the data processed for this purpose may be kept for the entire duration of the contract and in any case no later than the following 10 years.
- In the event of disputes: in the event that we defend ourselves or take action or even make claims against you or third parties, we may retain the personal data that we deem reasonably necessary to process for these purposes, for the time in which such claim can be pursued.
WITH WHOM WE CAN SHARE PERSONAL DATA
Your personal data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, as data controllers, who provide support for the provision of services.
CONTACTS
The contact details of the Company, as data controller, and of the person responsible for personal data protection (DPO) can be requested at the following e-mail address: info@camping-life.it
DATA PROTECTION RIGHTS AND THE RIGHT TO BRING COMPLAINTS BEFORE THE SUPERVISORY AUTHORITY
Under certain conditions you have the right to ask the Company:
- access to your personal data,
- the copy of the personal data that you have provided to us (so-called portability),
- the rectification of the data in our possession,
- the deletion of any data for which we no longer have any legal basis for processing,
- opposition to processing where required by applicable law
- the revocation of your consent, in the event that the processing is based on consent;
- the limitation of the way in which we process your personal data, within the limits established by the legislation for the protection of personal data.
The exercise of these rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will usually respond within one month.
For any complaints or reports on the methods of processing your data we will make every effort to respond to your concerns and for this reason we invite you to contact us for any possible need.
However, if you wish, you can forward your complaints or reports to the data protection authority, using the relevant contact details:
Guarantor for the protection of personal data - Piazza di Monte Citorio n. 121 - 00186 ROME - Fax: (+39) 06.69677.3785 - Telephone: (+39) 06.696771 - E-mail: garante@gpdp.it - Certified mail: ufficio@pec.gpdp.it.
Pursuant to Legislative Decree 196/2003 (Code regarding the protection of personal data), you may at any time request the modification or deletion of your personal data by writing to the following address:
PitStop Camper by Leonardo Niccoli
Via di Scandicci 310/A
50143 Florence - Italy
Info@pitstopcamper.com
